Q. Is receiving faxes via the free fax to email service really free? Will it stay a FREE service?

A. If you choose to signup for a FaxPlus number (08660xxxxx) you won't pay anything. There are no setup costs and no monthly subscriptions for you to use this free internet fax service.  The fax to e-mail service will remain FREE and you can receive unlimited incoming fax to email.  There is also no limit to the number and size of faxes you can receive through this free electronic fax service.

Q. Is sending faxes through email also free? Can I send free fax from my computer?

A. FaxOut is available, unfortunately it's NOT FREE. For this service you need to purchase credits. Login, and follow the procedure on screen in order to send faxes from your computer.

Q. If this is a free fax service, how can you provide me with good service and a suitable fax service online?

A. The FaxPlus free fax to email service is free to you, the end user.  That's because FaxPlus earns revenue through a rebate system from Telkom for calls made and faxes sent to the allocated FaxPlus numbers. This revenue is sufficient for FaxPlus to support this free fax to email service at no charge to the end user, yet still delivering a corporate level internet faxing service.

Q. If I take a 08660xxxxx fax to email number and don't use it will it remain available?

A. No. FaxPlus reserves the right to reclaim a number if there has been no usage for 60 days. You will receive a warning email prior to the number being reclaimed. As long as you receive at least one fax every 60 days, the fax to email number will remain yours.

Q. How long do I have to wait for a free fax number?

A. There's no delay in getting your free fax number online. As soon as you complete the signup process, the free fax number is allocated and activated, ready to take faxes and send free faxes to your email.

Further answers and queries about our free fax numbers can be obtained from our knowledgebase. Access the knowledgebase by clicking here.